Q1:Can we get some samples? Free or any charges? Yes, you can get free sample if we have in stock. If the sample needs to be
customized, it should be paid for the sample. Q2: How can we get a quote? We will offer you the best quote after we get the
product specifications such as material, size, shape, color, quantity, surface finishing, etc. Q3: What format design file you
want for printing? We will It is best if you can supply your artwork as PDFor AI,CDR format file. However if this is not
possible,our in-house designer can make the artwork. Q4: Can you help with the design? Sure, we have professional designers to
offer the design service. Q5: What about the lead time for the sample and big order? 1-2 days if we have sample in stock, 3-5 days
for the newly produced sample, 8-15 days for the big order. Q6: What shipping method can i choose? How about the shipping time?
For small order, by express like DHL,UPS,TNT FedEx etc, about 3-7days. For big order, by air about 7-12 days, by sea about 15-35
days. Q7:Which port can be choosen for delivery? Mainly Guangzhou or Shenzhen,hainan, or other domestic place will be fine too.
Q8: How can you guarantee your quality? Normally we will send you a sample to confirm everything first. We will make the big order
exactly the same as you request. The order can be also placed through alibaba trade assurance, it can guarantee the quality and
delivery, if it has quality badly, Alibaba will help you and return the money to you.
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