A1: Of course you can get samples for testing before bulk order, but samples are not free.
Q2: What’s the delivery time?
A2: Depend on the product and quantity of your order. Usually, samples can be sent to you in 7 working days after your payment for
our only hardware.1-3 months for the whole solution as customized development.
Q3: What about payment methods?
A3: Payment terms: Alibaba online payment by bank transfer or credit card, T/T, Paypal or West Union, etc.
Q4: Can you list the product of your company?
A4: Face Recognition Device/Intelligent Shelf/UHF Handheld Reader/UHF Writer&Reader+UHF Antenna/UHF Bluetooth Scanner/UHF
Tags/Android Smart Locker/Unmanned Supermarket Solution/Android Smart Scale/AI cashier counter/UHF PDA/Turnstile
Q5: Where can we download the user manual of your products?
A5: The user manual will be sent to you by email after the sample order.
Q6: How long time for warranty time?
A6: 12 months.
Q7: Do you provide the OEM service?
A8: Yes, certainly! but it requires MOQ and the buyer needs to pay all costs of some customized development
Q8: How about Scanmax’s customer service?
A9: Any questions of the product after your receipt, please contact us, we’ll reply to you immediately once we see your messages.
Q9: What shipping methods do you have?
A10: DHL/UPS/FEDEX /Aramex or sea shipping
Q10: Do you have the independent R&D team?
A11: Sure, we have a brilliant team for hardware and software
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